Official Schalke 04 Store
30-Day free returns
Discover the latest products from Schalke 04

Contact

Our colleagues in the Service Centre at the S04 office and in our in-house call centre are available to personally answer any questions you may have about FC Schalke 04, events and ticket reservations.

Customer Service 

Telephone: +49 180 61 50 810 (0,20 €/Call from german landline, mobile max. 0,60 €/Call)
E-Mail: kundenservice@schalke04.de

Opening times: Monday to Friday 9am to 6pm, Saturday 9am to 2pm (until kick-off on matchdays).


Main Office

FC Gelsenkirchen-Schalke 04 e.V.
Ernst-Kuzorra-Weg 1
45891 Gelsenkirchen

Telephone: +49 209 36 180
Fax: +49 209 36 18 109
E-Mail: post@schalke04.de (please do not send any ticket applications to this address!)

Opening times: Monday to Friday 9am to 5pm


S04 Service Centre

Telephone: +49 180 61 50 810 (0,20 €/Call from german landline, mobile max. 0,60 €/Call)
Fax: +49 209 38 92 599
E-Mail: kundenservice@schalke04.de

Opening times: Monday to Friday 9am to 6pm, Saturday 9am to 2pm (until kick-off on matchdays).


Membership Service

Telephone: +49 180 61 50 810 (0,20 €/Call from german landline, mobile max. 0,60 €/Call)
Fax: +49 209 36 18 139
E-Mail: mitglied@schalke04.de

Opening times: Monday to Thursday 9am to 6pm, Friday 9am to 4pm 


S04 Sales Department

Telephone: +49 209 36 18 192
Fax: +49 209 36 18 209
E-Mail: vertrieb@schalke04.de


S04 Shop

Opening times: Monday to Friday 9am to 6pm, Saturday 9am to 2pm.
The S04 Shop is also open for all home matches.

Orders: +49 180 62 21 904 (0,20 €/Call from german landline, mobile max. 0,60 €/Call)
E-Mail: service@s04-shop.de


Schalke Museum

Opening times November to February: Tuesday to Sunday 10am to 5pm, closed Mondays.
Opening times March to October: Tuesday to Friday 10am to 6pm, Saturday and Sunday 10am to 5pm, closed Mondays.

Telephone: +49 209 38 92 900
Fax: +49 209 38 92 909

Youth sector

Opening times: Monday to Friday 9am to 5pm
Telephone: +49 209 36 18 140
Fax: +49 209 36 18 149
E-Mail: nachwuchs@schalke04.de 

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Welcome

Are you located outside of Europe?

For orders to America or other countries except Germany, Austria and Switzerland please visit our official partner website fanatics.co.uk. The America-based store offers fast delivery, information in English and all prices are quoted in US Dollars.

Visit the US-Store

For orders to China please visit our official partner website fanatics.co.uk. The Asia-based store offers fast shipping and information in Chinese.

Visit the China-Store

For orders to Japan please visit jp.schalke04storeasia.com. Our Asia-based store offers fast shipping, information in Japan/English and all prices are quoted in US dollars!

Visit the Japan-Store

For orders to the Asia-Pacific region please visit schalke04storeasia.com. Our Asia-based store offers fast shipping, information in English/Chinese and all prices are quoted in US dollars!

Visit the Asian-Store

For tickets or for delivery to Germany, Austria or Switzerland, please click the button below.

Visit the German-Store